Casablanca collects business contact information only to respond to sourcing, quotation, catalog and service requests. Typical information may include name, company, email, phone, country, target market, requested product category and message content. This information helps the export team understand whether the inquiry is about ceiling fans, remote controls, replacement parts, packaging, certification documents, samples or a private-label home climate appliance program.
Submitted information is used to answer RFQs, prepare catalog suggestions, clarify technical requirements, coordinate sample discussions, provide documentation status and maintain ordinary business communication. Casablanca may also use aggregated inquiry patterns to improve catalog structure, but it does not sell personal contact data to unrelated advertisers.
Project information may be shared with internal sales, engineering, quality, documentation or logistics staff when needed to answer the request. If a quotation requires review by a testing partner, packaging vendor or freight coordinator, Casablanca will limit shared details to what is necessary for the business purpose. Buyers should identify any confidential details before sending them through the website.
Business inquiry records may be retained for follow-up, warranty reference, repeat-order support and compliance documentation. Users may request correction or deletion of their contact information by contacting Casablanca through the website. Some records may be retained where required for legal, accounting, dispute-resolution or export-document reasons.